CMHDS code of practise for members to observe or accept.
- Only use the term CMHDS in relation to the existence of the consortium or in connection with any warning the consortium issues on behalf of members.
- To report to CMHDS all cases of online harassment of their clients in the form of threats or miss-information that in turn could affect other dealerships in Spain.
- To follow legal processes when representing parks in Spain for the sale of mobile homes to limit harassment claims being made against the industry as a whole.
- CMHDS is only to be used for issues affecting all dealerships. CMHDS will not get involved in local disputes involving just one dealership.
- CMHDS cannot be used as a means of promoting any one dealership. CMHDS is a platform to be used to keep clients of all dealerships safe from online harassment and miss-information.
- Any member has the right to publish CMHDS issued warnings on their respective websites. It will be down to the dealership concerned to publish or not.
- If CMHDS rescind a warning all members must remove all CMHDS issued warnings without delay. The use of pop up warnings is recommended as they can be switched off without delay.
- To accept that CMHDS will follow due process before launching any legal action. Due process will include online warnings, formal warnings and the preparation of case files.
- In the event that CMHDS feels a need to go to court it will first examine the “no win no fee” options. In the event court action is required as soon as possible a legal fund will be set up involving all members.
- In the event of court action members will appoint a CMHDS spokesperson to act on their behalf. No one dealership can claim the rights to represent all the members.
- If CMHDS thinks a situation it has been asked to deal with has the potential for UK criminal charges we will report it to https://crimestoppers-uk.org/for-business on behalf of the industry and not just the members. For possible scams we will recommend individuals coming across the scam to report direct to http://www.scamwatch.uk/ using their contact us page.
- Dealerships must have been in business at least three years.
- Dealerships must have a registered address showing on their website. PO boxes not accepted.
- Dealerships must deal in both resale and new mobile homes in Spain.
- Dealerships must represent a park in Spain that issues correct park contracts to owners only.
- Parks can become members in their own right if their dealership is a member.